Prep'd Fresh Refund Policy
Defective Item Refund
If all or part of a Product (Defective Item) is defective, we will credit you an amount equivalent to the value of the Defective Item towards a future purchase, including any applicable delivery charges and any reasonable costs you incur in refusing the Defective Item. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
Weekly Meal Plan Subscription Refund
Prep’d Fresh is a one-time and weekly auto-renewing subscription service. You can pause, cancel or edit the contents of your meal plan any time before your weekly renewal charge prior to the week of your next scheduled delivery. By proceeding with a family or personal meal plan purchase, you are committing to your first non-refundable order and a weekly, editable, recurring plan proceeding that. Refunds will not be issued after your renewal order has been processed. By opting into a recurring meal plan, you consent to an automatic change in prices. If a price change occurs you will be notified via letter or email. If you have any questions regarding the quality of your package please keep the package refrigerated and contact us immediately.
Note: Gift cards are exempt from our refund policy and are neither reccurring nor refundable.